Answers in about 5–10 seconds, 24/7

No more missed plumbing leads after hours

An AI receptionist that texts back your customers the moment they reach out, collects the job details, flags emergencies, and hands your dispatcher a complete request.

75-second demo · shown in Telegram · can be set up for SMS or your website chat

One real call, start to finish

Tuesday, 9:47 PM. Your crew went home an hour ago.

This is the actual conversation from the demo. The customer typed four short messages. The bot did the rest.

Customer
Hi, my water heater is leaking all over the garage floor
AI receptionist
Hello! I understand—a leaking water heater is serious. If water is actively flooding and poses an immediate safety risk, please contact your local emergency services right away. Could you please provide the full service address, including city and ZIP code?
Your dispatcher
🚨 URGENT REQUEST — please review
Problem: Water heater is leaking onto garage floor.
Customer → AI
2814 Westheimer Rd, Houston TX 77098 · 713-555-0148 · Mike Johnson
AI receptionist
Got it, Mike. Your request has been saved for office follow-up. A technician and appointment time have not yet been confirmed.
Your dispatcher
✅ NEW LEAD — details complete
Mike Johnson · 713-555-0148
2814 Westheimer Rd, Houston TX 77098
water_heater · urgency high · EMERGENCY
What your office sees

Every request lands in one place, already sorted

Dispatcher group with an urgent alert and a complete new lead
Your dispatcher's group chat: urgent alerts first, then the complete request.
Google Sheet of service requests with urgency and status colors
Google Sheets log with urgency, emergency flag and a status your team updates.
Live dashboard with lead counts by issue, status and urgency
A live dashboard for the owner: today, last 7 days, emergencies, open leads.
What it handles

Built for how plumbing calls actually go

emergencies

Spots burst pipes, flooding and gas smells

Gives safety advice first and alerts your dispatcher right away.

intake

Asks only for what's missing

Problem, full address, phone and name, one question at a time. If the customer sends it all at once, it's done in one reply.

language

Replies in the customer's language

English, Spanish and more. Your team always gets the summary in English.

honesty

Never promises what you can't keep

No made-up arrival times or prices. It saves the request and tells the customer your office will confirm.

corrections

Handles changes

Wrong number or new address? It updates the request and tells your dispatcher what changed.

handoff

Gets a human when asked

A customer can ask for a person at any time, and your dispatcher is pinged.

Getting started

Live in a few days, set up around your business

1

A few quick questions

By email, at your own pace: your service area, hours, the jobs you take and what counts as an emergency for you.

2

I set it up

Connected to your messaging channel, your Google Sheet and your dispatcher's phone.

3

You test it, then go live

Send it a few test requests yourself. Anything you want changed, I change before launch.

Who builds it

Hi, I'm Artem Nikolaiev

I build automations and AI assistants for local service businesses, focused on plumbing and home services. I'm based in Germany and work with US clients on US business hours. Everything happens by email, no meetings needed. You deal with one person from the first message to launch, and I stay on to adjust the assistant as your business changes.

Next step

Want to see it answer as your company?

Reply to my email and I'll send a short demo set up with your business name, so you can see exactly what your customers would get.

nikolaievautomation@gmail.com